IMPORTANT - PLEASE READ:
Due to COVID-19 and for the safety of our staff members we are not accepting returns or exchanges on any items unless there is a manufacturing defect. All sales are final.
As per notices from USPS, UPS and FedEx, there is currently a nationwide delay in package delivery. Please allow an additional 2-3 business days for delivery. Shipping All orders with free shipping will take about 3 business days to process.
Additional time is needed on apparel products as they are custom made.
For expedited processing delivery choose USPS Priority Mail Express or UPS Next Day Air service at check out. Those orders will be processed the same day if placed before 12PM PST/3PM EST.
Cancelling Orders: You have 24 hours to cancel any orders and receive a full refund for any reason. You need to notify us through email within the time frame.
RETURN DEADLINES: In the case a refund is approved with one of the eligible reasons, please follow the following deadlines carefully unless otherwise stated by a staff member.
Refunds: Requests for refunds must be received within 30 days of the original order date. If a refund is processed, it will be made only by original form of payment. Once processed, refunds can take up to 5 business days to show on your bank account. Shipping fees are not refundable. Exchanges: Must be received within 30 days of the original order date.
Exchanges must be of equal or lesser value. (Please note that returns will not be processed without proof of delivery. We recommend asking your mail carrier for a tracking number to keep on file until your return has been processed)
DEFECTIVE / MISSING / INCORRECTLY SHIPPED: TrumpShop.net must be notified of defective items prior to the return of such items and within 14 days of the mail delivery date. Notifications must be in the form of email to identifying the defect and the need of a return or exchange. You will be asked to provide a clear photo of the defect. All defective items must be unworn and unwashed.
TrumpShop.net does not provide warranties on products unless a warranty is extended to TrumpShop.net by the products individual brand. Any defective, worn, or used items received by our Return Department without prior approval will not be processed. No exceptions will be made. For incorrectly shipped items, please email identifying the incorrectly shipped item and the item you did not receive. A replacement will be shipped out in 2-3 business days using standard shipping method.
